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The new comment on Facebook "You can update again?”
I think that exist a new version of proview software to solve the issue.
I wrote in proview Facebook page and their answer is "Please wait for update notifications"... Without more words...
Sorry but I update the gimbal as I described... I don't know how to help you.
First I'll tried will be close the app (if it's necessary, go to settings, applications and force to close it), then try to start the gimbal pressing 8 seconds and select in Bluetooth devices the "proview s3". Now start the app and select the "proview s3" and, if you are lucky, maybe the app detect it and upgrade it.
The technicians are lost in the time....
Try to uninstall the app and then reinstall it. Or you try it with another smartphone (a friend, family,...) You need it only 2-3 minutes to force to upgrade the gimbal (the newest version is from the 16 or 17 of May)
And sorry for my English
Solved.
You need to flash the old firmware version as described in the document https://goo.gl/3Um9aY
The 4 lines are static all the time while the zip is uploading to the gimbal.
When the update is finished then shutdown your gimbal. If you can't shutdown with the button then extract the batteries ...
Now start the gimbal in software upgrade mode another time, connect your smartphone with the gimbal manually (go to Bluetooth devices and select it). Then start the proview app and select your device and automatically the app detect that you're version is older than the newest and it start to upgrade the gimbal.
When the process ends, the gimbal shuts down and the app shows the message to press the 'okey' button. Press it, start manually the gimbal pressing the button less than 8 seconds and the motor run well another time.
And when the app starts and you select manually the proview device all works perfectly another time...
Same issue here.
What are your OS? I am on Android nougat?
I have to tried flash an old firmware to force the upgrade but the problem persists...
Have any admin here or this forum is dead?
Hi.
I'm having problems with the app because it crashes continuously and I can not synch the device.
The video has been recorded from the smartphone but the you can see the FC of the app when I touch the device to sync and when I do not nothing.
The Bluetooth is active and I previously paired the device from Bluetooth options.
Can you help me?
Thanks.
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