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#1 2016-10-22 01:48:24

admin
Administrator
Registered: 2016-09-08
Posts: 134

Phone cannot Bluetooth connect with ProView S3

Someone wrote:
I have followed all the video steps and several other steps in this comments thread. No matter what sequence or how many times I try - no device can detect the Bluetooth connection from the ProView S3. I have tried 3 phones and my iPad. There is no Bluetooth signal coming from the device. Please advise.


Please try:

1. Turn off phone's Bluetooth, kill ProView S3 App process, turn off gimbal,
2. Turn on phone's Bluetooth
3. Turn on gimbal
4. Press Scan to refresh Bluetooth devices list (skip this for iPhone)
5. If you see ProView S3 in Bluetooth list, press it so that phone gets paired with gimbal
6. Launch ProView S3 app, then you should be able to Bluetooth connect with gimbal

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#2 2016-11-02 16:56:31

Jdbelcourt
Member
From: L'Épiphanie, QC, Canada
Registered: 2016-11-02
Posts: 1

Re: Phone cannot Bluetooth connect with ProView S3

Have the Samsung galaxy note 4 and can't pair with Bluetooth of the s3 even if I did the procedure several times. What can-I do?

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#3 2016-11-03 01:15:03

admin
Administrator
Registered: 2016-09-08
Posts: 134

Re: Phone cannot Bluetooth connect with ProView S3

Hi Jdbelcourt,

Would you be able to provide a video of your doing those steps and have problem, using another phone to video record? Upload to your Google Drive, Dropbox, or Youtube and provide video link. Easier for us to figure out what might be the problem if could have a video to see. Thanks.

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#4 2016-11-03 13:33:59

Demo 11
Member
Registered: 2016-11-03
Posts: 1

Re: Phone cannot Bluetooth connect with ProView S3

I followed all the steps and retraced every little nuance but I can't seem to control the shutter to record a video or to take a picture using the ProView's shutter button. It says I'm Bluetooth connected, and viewing status says so, with battery level and so on. I have the s6 camera on record if I press the volume controls. Also I'm sure I'm paired and have exited and returned to the application repeatedly. Please advise.

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#5 2016-11-03 22:31:21

admin
Administrator
Registered: 2016-09-08
Posts: 134

Re: Phone cannot Bluetooth connect with ProView S3

Hi Demo 11,

Usually Android phones takes more effort to use this joystick controlled video recording on/off function. After setting Controlling REC to ON from ProView S3, if does not succeed getting connected as input device with Bluetooth, unpair ProView S3, SCAN, when ProView S3 appear in Device List wait 5sec or more then touch it to pair. Usually it’ll attempt to connect directly, if not touch ProView S3 in Paired Devices list to connect. If not successful connecting, either touch ProView S3 to re-connect again or unpair it and repeat from previous SCAN step. Usually 2 or 3 times would get it working. If not, turn off Bluetooth and gimbal to re-try. During this stage, it’s transaction between phone's Bluetooth and the Nordic Semiconductor chipset based Bluetooth module used inside ProView S3, not related to our App behavior, thus little we can help improve.

When this joystick controlled video recording on/off function works, the gimbal Bluetooth is working in a different mode, ProView S3 App connecting with the gimbal response time will become very slow. In case wanting to use ProView S3 App to do something with the gimbal, best first disable ProView S3 as connected Bluetooth input device, unpair it, run ProView S3 App to turn Controlling REC off before going off changing gimbal settings with the App.

This joystick controlled video recording on/off is a nice to have function, but has some complexity to using it, yet no impact on taking beautiful cinematic video. If difficult getting it to work with your Android phone, can simply leave it and control camera App video recording on/off with your magical finger touching the screen!

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